View Original X. By: Support. Support 0 contributions. Causes: You changed the license type but didn't change the license setting in the software. For example, you may have changed from a perpetual license to a subscription license.
Or you may have changed from a single-user stand-alone to a multi-user network license. Your subscription has expired. You may need to get a new subscription rather than autorenewing the old one. You used the software in trial mode and then got a subscription using a different email address. You signed in to the Autodesk desktop app with an email address different from the one you used to get a subscription.
The process for changing or resetting your license differs according to software release: Autodesk or newer releasess Autodesk , , or releases Note: For versions earlier than , reinstall the software to change the license type. When you reinstall, select the license type, using the pre types: stand-alone or network.
For Autodesk or newer releases If your software starts Follow this workflow to reset your license type through the License Manager. English Original X. View Original X. By: Support. Support 0 contributions. Issue: For single-user authentication with a stand-alone license with Autodesk software, reset the activation for the following scenarios: When the product does not start. When the product cannot be activated.
When repeated messages appear during activation of the product, such as: Error Causes: A subscription license needs to be renewed at regular intervals e.
Note: Products purchased after August 1, most likely have a subscription license. Reset Subscription Licenses Reset Perpetual Licenses When one the following error message appears, the activation may need to be restarted: "Renew your License" "Your Trial expired" or "Your Trial has ended" "Contact your Administrator to request permission to use this product".
Solution: Note before beginning: Close all Autodesk products that are running. Input "cmd" in Windows search, and right click command prompt to select " run Run as administrator ",.
